Privacy Policy

At Threems Agency, we are committed to protecting and respecting your privacy. This Privacy Policy explains when and why we collect personal information about individuals, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. This Privacy Policy applies to the personal data we collect from our website visitors, customers, and other individuals with whom we interact in the course of providing marketing services to businesses and NGOs. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following categories of personal information:

1.1 Information provided by you:

When you use our website, subscribe to our newsletter, or engage with our services, you may provide us with personal information such as your name, email address, postal address, phone number, company name, and payment information. This information is necessary for us to provide our services to you effectively.

1.2 Automatically collected information:

We may collect certain information about your visit to our website, including your IP address, browser type, device information, and browsing activity. This data helps us improve our website's performance and user experience.

1.3 Cookies and similar technologies:

Our website may use cookies and similar tracking technologies to enhance your experience and understand how you use our site. You can manage your cookie preferences through your browser settings.

Use of Personal Information

We use the personal information we collect for various purposes, including but not limited to:

2.1 Providing marketing services:

We use your personal information to deliver marketing services to your business or NGO, as agreed upon in the contract.

2.2 Customer support:

We may use your contact information to respond to your inquiries, provide assistance, and address any concerns you may have.

2.3 Payment processing:

We use your payment information to process payments for the services you have subscribed to, whether they are one-time payments or recurring payments for monthly services.

2.4 Marketing communications:

With your consent, we may send you promotional emails or newsletters about our services or special offers that may be of interest to you. You can opt-out of receiving these communications at any time.

2.5 Legal compliance:

We may process your personal information to comply with applicable legal obligations or enforce our contractual agreements.

Sharing Personal Information

We may share your personal information with third parties under the following circumstances:

3.1 Service providers:

We may engage third-party service providers to assist us in delivering our marketing services and processing payments. These service providers are contractually obligated to handle your personal data securely and only use it for the purposes specified by us.

3.2 Business partners:

In certain cases, we may share your information with trusted business partners with whom we collaborate to provide comprehensive marketing solutions.

3.3 Legal requirements:

We may disclose your personal information if required by law, court order, or government regulation.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the purpose is fulfilled, we will securely delete or anonymize your data.

Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

6.1 Access and rectify your personal information.
6.2 Withdraw your consent to the processing of your data at any time.
6.3 Lodge a complaint with the relevant data protection authority.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly to stay informed about our data handling practices.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your personal data, please contact us at info@threems.co.uk.

By using our website and engaging with our services, you agree to the terms of this Privacy Policy. If you do not agree with any aspect of this Policy, please refrain from using our website and services.